Issue with custom field!!!!!!

  • Resolved webfantastic

    (@webfantastic)


    3 years, 11 months ago

    When there are two payment methods and the buyer first tries to pay using one method, and then returns to the payment page and tries to pay using the method created in your plugin, the additional field disappears. The shopping cart has products and the order amount is not zero. The buyer simply sees the payment method without an additional created field and can make an order without entering data into it. This is a problem for us. This happens all the time. How can I fix this so that the additional field created in the payment method is always there?

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  • Plugin Author Dhruvin

    (@dhruvin)

    Hi @webfantastic,

    Apologies for the delay in my response. I tried to replicate the issue at my end and it is working completely fine for me.

    Can you please share more details like are there any errors in console or any PHP errors? That can help us resolve the issue.

    Alternatively if there are some more details you want to share privately then you can create a ticket here

    Best Regards,
    Dhruvin

Viewing 1 replies (of 1 total)
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