Issue with content Clips

Hi socialnuco,

Thank you for your question, To help find the problem, Could you please give me some screenshots so that i can take a look and look for the cause.

Have you a good day

Best Regards,
Innogears Support Team

Of course. Here they are:

https://i59.tinypic.com/30vmb7b.png

https://i62.tinypic.com/wbuviu.png

https://i57.tinypic.com/e1dnp4.png

Hi socialnuco,

Thank you for your reply,Could you tell me which version of wordpress and ig page builder you are running?

Sincerely,
Innogear Support Team

WP version 3.9.1 and IG Page Builder Version 2.3.4

Hi socialnuco,

Thank you for your reply, Could you please clear you cache from your browsers and recheck? If the problem still exists, Please let me know your site address and assign me as the admin role so that i cant take a closer look and try to find the main problem for you?

Best Regards,
Innogears Support Team

Hi,
I did clear the cache and it is still the same.
Where can i send you the account info?

Hi socialnuco,

Thank you for your reply,I really appreciate your cooperation. Could you please send your account information via my email: [email protected].

Have you a good day

Sincerely,
Innogears Support Team

Sent. ??

Hi socialnuco,

Thank you for your email, I have received it, however i can not login the account. Could you please recheck the user and password

I am looking forward to hearing from you

Best Regards,
Innogears Support Team

Hi, I believe its working now.

However, i have another issue that need to fix asap (we launch tonight).Will post on a separate thread.

THANK YOU!

Hi socialnuco,

Thank you for your reply and all emails. I really appreciate your cooperation in updating and fixing the error related content clips. I am really pleased to assist you.

Have you a beautiful day!

Sincerely,
Innogear Support Team