Issue with Contact Form 7 Sending Duplicate Submissions

  • Resolved robertkk

    (@robertkk)


    5 months, 3 weeks ago

    Hello,

    I’m experiencing an issue with Contact Form 7 where, on occasion, the form is being submitted twice in quick succession. It doesn’t happen consistently, but I’ve noticed cases where two emails are sent at almost the same time, for example:

    • 1st email: 2024-09-26 23:21:51
    • 2nd email: 2024-09-26 23:21:52

    I’ve seen that other users have encountered similar problems, and it doesn’t seem to be caused by conflicts with other plugins. I’m currently using:

    • Contact Form 7 version: 5.9.8
    • Post SMTP version: 2.9.8

    The entire site is built on WordPress 6.6.2 with the Hello theme from Elementor. As this form is running on a production site, I would appreciate any help in resolving this issue as soon as possible.

    Thank you in advance!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Takayuki Miyoshi

    (@takayukister)

    Where can we see the website in question?

    Thread Starter robertkk

    (@robertkk)

    @takayukister Unfortunately, I prefer not to share the public URL as the form is on a live production site, and I’d like to avoid any potential spam issues. However, I’d be happy to provide any additional details that might help in identifying the problem. Please let me know if there is any specific information that could assist in troubleshooting this further.

    Thank you for understanding!

    Thread Starter robertkk

    (@robertkk)

    I’ve found the issue but I’m not sure how to fix it. The form is being submitted as many times as the submit button is clicked at the moment of submission. If someone clicks the button multiple times, we receive that many duplicate forms. Is there a function that blocks further submissions after the first click, but only after validating the form first?

Viewing 3 replies - 1 through 3 (of 3 total)
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