Issue with Contact Form 7 integration

  • Resolved jessiemele

    (@jessiemele)


    5 months, 2 weeks ago

    I followed the instructions for integrating Contact Form 7 but it is not sending any SMS notifications when the form is being submitted. My number is in the proper format (10000000001) so I’m not sure why isn’t working. Are there additional steps that are not mentioned in the setup?

Viewing 1 replies (of 1 total)
  • Plugin Support Amir

    (@amirfallah)

    Hi @jessiemele

    First, verify that the gateway settings (in Settings – SMS Gateway) are correctly configured, and try sending a test SMS to your number using the ‘Send SMS’ menu option.

    Also, Please ensure that the mobile number you have entered in the respective field follows the format accepted by the gateway. For example, try entering the number in international format, i.e., if you are in the US and your number is 23456789, enter the mobile number with the country code as +123456789.

    If the issue persists after checking the above, please let us know the name of the gateway you are using so that we can better assist you.
    Regards,

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.