Issue with attach custom files extensions updating to 3.2.4

  • After update 3.2.4 version, custom files format attach have issue. Is only possible attach image files and zip files. In previous version 3.2.3 i’ve no issue on attach *.emb, *.pes and *.jef embroidery file format.

    • This topic was modified 9 months, 3 weeks ago by kaoz75.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Milind Ighe

    (@miliighe)

    Hello there,

    Sorry for the inconvenience caused to you. Rest assured, we will help you out with the issue.

    We found the bug in the update and it will be fixed soon. Meanwhile, you can use zip format to attach your files.

    I request you to please raise a ticket on our support portal at supportcandy.net > Support > Support Tickets. So we can share the fix with you even before the next update.

    Thank you for your understanding and patience on this issue.

    • This reply was modified 9 months, 3 weeks ago by Milind Ighe.
    Thread Starter kaoz75

    (@kaoz75)

    Thank you for very fast reply.

    Now i’ve downgraded version to previus 3.2.3 and all still goes.

    I wait the next update.

    Have a nice day!

    Michele

    Plugin Support Milind Ighe

    (@miliighe)

    Hello Michele

    This is to inform you that the issue you have reported has been fixed in the recent update, please update to the latest version.

    If your file type is not allowed, please check the documentation to know about allowing extensions. The documentation is at supportcandy.net > Support > Documentation > Settings > File Attachments.

    I hope this will resolve the issue. Please feel free to raise a support ticket on our support portal or create a support thread on www.remarpro.com if you need any other assistance.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
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