Issue with “Allowed Email”
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Hi,
It looks like “Allowed emails” on Usage Restriction tab not working properly.
I assigned a coupon to one of our customer’s email and next day, someone else used the code with a different email.1. I don’t know how how other customer found out the generated code.
2. The code worked bypassing the restriction ruleI also tested on two different emails and I could use the code with non-assigned email address.
Could you please check if this is a glitch?
Update: So I found the reason why.
Person who purchased, used a different email at checkout but his login email matches with the assigned email. Still don’t know how I was able to apply the coupon when I tested with with different emails. Shouldn’t it give error message if the login email doesn’t match the assigned email?
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Hey @mediaj
Thanks for writing in. Looks like this is actually a WooCommerce core issue. Yes, it should give an error.
Based on the docs it should be this:
Allowed Emails/Email restrictions – Email address or addresses that can use a coupon. Verified against customer’s billing email. WooCommerce 3.4+ also allows you to include a wildcard character (*) to match multiple email addresses, for example,
*@gmail.comwould make any gmail address.Unfortunately this is not an Advanced Coupons feature so its not something we are in control of directly. Could you raise an issue with WooCommerce?
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