Issue with AJAX on checkout page

  • Resolved mireilledionne

    (@mireilledionne)


    5 years, 8 months ago

    We’ve noticed that ever since we started using this plugin we’ve been having issues with AJAX on the checkout page (when adding/deleting coupons or changing quantities on products). The page is refreshing constantly which is resetting our delivery date selector and causing excessive load time on the checkout page.

    I have unchecked the “Also optimize shop cart/ checkout?” option but the issue remains.

    Please help!

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Optimizing Matters

    (@optimizingmatters)

    hey Mireille;
    I just checked the HTML source of the checkout page and Autoptimize indeed is not active there, hence is it _very_ unlikely the issue you’re describing is due to Autoptimize.

    but:
    * on non-cart/checkout pages I see JS errors that need tending; KlaviyoSubscribe is not defined
    * on all pages (so also when AO is not active) I see

    SecurityError: The operation is insecure. addons:1
    et_core_page_resource_fallback https://www.cameronsseafood.com/addons/:1
    onload https://www.cameronsseafood.com/addons/:1

    no idea what that is about though, maybe check with Divi/ET developers?

    Although I doubt the issue you describe is due to AO (given the fact it is not active on checkout), what you could to is disable just JS optimization (or just CSS optimization or just HTML optimization) to see if that change anything?

    hope this somehow helps,
    frank

Viewing 1 replies (of 1 total)
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