• Resolved tnd01

    (@tnd01)


    Hi, Im trying your plugin but I have an error when I try to add an action to a contact, because don’t display the options in actions. I try in another website and works.

    To solve I try without success:
    – Delete data.
    – Reset configuration to factory settings.
    – Unistall/install the plugin.
    – Desactivate others plugins

    What I can do?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author bradshawtm

    (@bradshawtm)

    If I understand correctly, Jetpack CRM is working as expected on another site, but not this one?

    Also, feel free to reach out via ticket if you’d like:

    https://kb.jetpackcrm.com/submit-a-ticket/

    Thread Starter tnd01

    (@tnd01)

    Yes,

    I try the deafault theme Twenty Twenty as you suggested and works!

    When I use the other theme (Boldman) the JS error logs is:

    Failed to load resource: the server responded with a status of 404 ()
    ZeroBSCRM.admin.singleview.min.js?ver=4.0.1:1 ======== CUSTOMER VIEW SCRIPTS =============
    import-alert.jpg:1 Failed to load resource: the server responded with a status of 404 ()
    import-loader.gif:1 Failed to load resource: the server responded with a status of 404 ()
    import-success.jpg:1 Failed to load resource: the server responded with a status of 404 ()
    admin.php?page=zbs-add-edit&action=view&zbstype=contact&zbsid=1:1 A cookie associated with a cross-site resource at https://secureserver.net/ was set without the SameSite attribute. It has been blocked, as Chrome now only delivers cookies with cross-site requests if they are set with SameSite=None and Secure. You can review cookies in developer tools under Application>Storage>Cookies and see more details at https://www.chromestatus.com/feature/5088147346030592 and https://www.chromestatus.com/feature/5633521622188032.
    DevTools failed to load SourceMap: Could not load content for https://img1.wsimg.com/tcc/tcc_l.combined.1.0.6.min.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
    admin-style.css:1 Failed to load resource: the server responded with a status of 404 ()

    Hi there!

    Given that the plugin appears to work with a default theme, this would indicate that the conflict is specific to the relationship between the plugin on your custom theme, Boldman. I would recommend approaching Boldman theme support with the above error message and clarifying the situation. From what I can gather, this theme is developed by Themetech Mount and their support can be reached at the following link:

    https://support.themetechmount.com/

    If they are able to uncover anything that may require our direct attention, please submit the detail via ticket to us here:

    https://kb.jetpackcrm.com/submit-a-ticket/

    Thread Starter tnd01

    (@tnd01)

    Perfect, thanks for support!

Viewing 4 replies - 1 through 4 (of 4 total)
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