Issue with new version

  • Resolved adminhadi

    (@adminhadi)


    4 years, 1 month ago

    Hi, I have updated the plugin to the new version, but it has a problem with the Gravity Form plugin as well as the streaming video. In fact, the Gravity Format JavaScript section crashes, and on the other hand, the videos that we have streamed in the pages are not displayed.
    For example, in the Gravity Form plugin, if the user selects a product, the invoice price remains zero, while the correct form is that when the user selects a product, the total price paid changes.
    Please consider fixing these bugs in the new version so that we can update to an optimal version.

    • This topic was modified 4 years, 1 month ago by adminhadi.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Apologize for the inconvenience

    there was some change on JS/CSS optimization feature.

    could you please try turn these options off first and see if they are the cause ?

    Best regards,

    Thread Starter adminhadi

    (@adminhadi)

    Hi, I tested this case but I couldn’t get to the correct form of the site. Only by disabling the plugin would have solved the problem and I preferred to use the previous version of your plugin

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    You can get the previous version in Toolbox -> Beta test

    but that is just like hiding the issue , instead of solving it.

    if disable JS/CSS didn’t work , could you please try export your current setting and reset to default , and see how it goes ?

    might be other options caused it.

    Best regards

    Thread Starter adminhadi

    (@adminhadi)

    I tested everything and all I could do is use the previous version. Even I had a problem with version 5.1 after working for a while, and eventually I installed version 5.0

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please create a ticket here, we will investigate it further

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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