Issue with 0 Coupons

  • Resolved deanhbaker

    (@deanhbaker)


    3 years, 8 months ago

    Hi. The plugin is great. We have an issue using coupons with this plugin during checkout-registration. When you have a coupon for “%100”, the “Activate” message does not show up on the checkout page after submitting (purchasing product and registering the ID). Also, the “Login automatically” setting is ignored and the user is automatically logged in.
    The recreate is fairly simple and consistent. Set up WooCommerce for registration at checkout. Set a up a product and a coupon for %100. Set up “Email Verification for WooCommerce” and uncheck the “Login automatically” setting. Then run through a test. You should see the issue. If we use no coupon or even a coupon with %99 discount, everything works as expected. Please let me know your thoughts. Thanks!!!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Zohaib

    (@zohaibayub85)

    Hi

    There are a couple of settings you have missed out.

    1. Under General Settings > Email sending trigger > Select On WooCommerce Created Customer

    2. Under advanced settings > Prevent Login after checkout > Enable

    These 2 additional settings should solve your problem.

    Thread Starter deanhbaker

    (@deanhbaker)

    Hi Zohaib. Thank you for your response. I tested and these 2 settings do not resolve the issue when applying a %100 coupon. The user is still logged in and not “Activate” message is displayed. If the coupon is %99 everything works as expected. If it helps, I think we saw the same problem in “Maximum Products per User for WooCommerce”. It was fixed by the support team.

    Please let me know your thoughts.
    Best wishes,
    Dean

    Zohaib

    (@zohaibayub85)

    Hi @deanhbaker

    I have tested this on a local WordPress installation and checked it a number of times. There is no issue with 100% coupons. I would like to suggest:

    1. Please use the reset option under each of the settings tab of the plugin. It is likely a misconfiguration on one of the options.

    2. If you still have issues, is it possible for you to share your WordPress dashboard access on [email protected] and we can have a look for you.

Viewing 3 replies - 1 through 3 (of 3 total)
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