Issue when submitting new post

Hi Kieran,

…the update button pulses for a few seconds, and loads a copy of the whole website below, as if it were an iFrame.

It sounds as though there’s some AJAX functionality associated with the update button that is pulling in an entire document after clicking.

I just tested on a production site which uses the following but couldn’t reproduce the issue:

• Twenty Fifteen
• BuddyPress
• crowdmentions

I tested with 2 subscribers who are friends (ralph and kiki). I logged in as ralph, went to the example.com/members/username/ page and typed an update:

Hello @friends, how are you today?

This resulted in kiki getting a web notification (note email notifications aren’t sent out by design).

Can you list the theme and plugins you’re using?

I was using a vanilla WordPress and BuddyPress local install with the Kleo theme from 7thQueen. It had previously had plugins installed but all were removed before testing this plugin.

Today when I get some time I will set up another clean local install and test WP/BP with Kleo, 2015 and 2016 and see what results I get, I will keep you informed. After that I will throw up a clean install on a live sub-domain just to check it isn’t a localhost issue.

Thanks, please do let me know how you get on.

I’ve just started looking into this now as I had too much going on yesterday.

So far,

localhost install using XAMPP
– WordPress 4.4.2
– BuddyPress 2.5.2
– Crowd Mentions 1.0.3
– Twenty Fifteen Theme

When a basic user uses the friends @ mention it generates a notification to all of their friends, however I get nothing for all of the other notification options. The issue where it was loading the site below when attempting to post does not happen under these settings.

localhost install using XAMPP
– WordPress 4.4.2
– BuddyPress 2.5.2
– Crowd Mentions 1.0.3
– Kleo Theme

When a basic user uses the friends @ mention it generates a notification to all of their friends, however I get nothing for all of the other notification options. The issue where it was loading the site below when attempting to post does not happen under these settings.

localhost install using XAMPP
– WordPress 4.4.2
– BuddyPress 2.5.2
– Crowd Mentions 1.0.3
– Kleo Child Theme (has custom code, tested to ensure was not generating error)

When a basic user uses the friends @ mention it generates a notification to all of their friends, however I get nothing for all of the other notification options. The issue where it was loading the site below when attempting to post does not happen under these settings.

localhost install using XAMPP
– WordPress 4.4.2
– BuddyPress 2.5.2
– Crowd Mentions 1.0.3
– Kleo Child Theme
– BuddyPress Activity Privacy Plugin

When a basic user uses any of the @ mentions from the crowdmention plugin it generates the site showing in whole again and fails to post the update or issue notification. This error does not persist when an admin, however, as before, it still does not issue any other notification other than when @ freiends is used.

When the BuddyPress Activity Privacy plugin is removed the user can post and the @ friends mention will be issued however it still generates the site showing in whole below the update. My guess on this would be the BuddyPress Activity Privacy plugin that conflicts is not properly cleaning itself up when uninstalled and continues to cause the error.

—

It would appear there are two issues here, one is the much used BuddyPress Acticity Privacy Plugin which is not compatible with your plugin, which is very unfortunate, but not your issue. The second is that I cannot get anything other than the @ friends mention to issue a notification out of the box with an up to date and vanilla WordPress / BuddyPress install regardless of theme.

Not sure what to do about the second,

Thoughts?

Thanks for getting back to me by the way, and sorry for the delay in getting back to you.

Interestingly…

I just added another test after those, I switched it back to the twenty fifteen theme and it no longer generates the whole site appearing under the update. So there may be an issue between BuddyPress Activity Privacy plugin, Kleo and Crowd Mentions which causes the site to appear below the update.

Sorry to spam you, but I just noticed this

Update:

After switching back to twenty fifteen, the notifications were working again, as in being issued. When I hover on the notification it shows the URL as being

example.com/activity/p/26/

When clicked it goes to

example.com/?post_type=bp-email&p=6

And shows the BuddyPress email post type

CrowdMentions
Hi {{recipient.name}},

{{poster.name}} replied to one of your updates:

"{{usermessage}}"

Go to the discussion to reply or catch up on the conversation.

? 2016 CrowdMentions 

unsubscribe

Thanks for taking the time to post these details.

So there may be an issue between BuddyPress Activity Privacy plugin, Kleo and Crowd Mentions which causes the site to appear below the update.

It looks that way. Out of interest, do you see the entire site appearing under the update if you disable Crowdmentions and just use Kleo with BuddyPress Activity Privacy?

It sounds very much as though JavaScript is to blame for this issue. Crowdmentions doesn’t use JavaScript but my guess is Kleo and BuddyPress Activity Privacy do.

After switching back to twenty fifteen, the notifications were working again, as in being issued. When I hover on the notification it shows the URL as being

example.com/activity/p/26/

When clicked it goes to

example.com/?post_type=bp-email&p=6

That’s strange. I can’t reproduce that myself. Does that happen for all activity notifications or just the notifications issued by Crowdmentions?

Regarding the notifications sent by Crowdmentions, email notifications don’t get issued so you won’t get those. Web notifications are issued for each of these commands:

@friends

This can be typed anywhere, in an activity update or comment for example.

@group

This command works when you’re inside a group only. That group’s members, including the group’s moderators and administrators, will get a notification.

@moderators

This command works when you’re inside a group only. That group’s moderators will get a notification.

@administrators

This command works when you’re inside a group only. That group’s administrators will get a notification.

Hope this helps?

Hello all,

I’m Sidd.

Facing a Similar problem with KLEO theme. The sscenario is like this:

1. Whenever I’m trying to post an update, it shows the website in an IFRAME in the ACTIVITY section.

2. I have disabled & enabled all plugins to check where’s the issue but couldn’t found any. I have also deleted the plugins that may cause this sort of issue. But still no luck.

Can you please help? It’s very urgent. I can provide the SITE URL & LOGIN Credentials for you to check.

Many thanks,
Sidd

Hi Sidd

This issue isn’t related to Crowdmentions. Try asking the author of the KLEO theme. They should be able to help.