Issue upload new images into the gallery

  • Resolved cyberspacecoder

    (@cyberspacecoder)


    6 months ago

    Hello Team

    I want to start by saying how much I appreciate your fantastic plugin! I adored its characteristics.

    I’m having trouble adding fresh pictures to a gallery. There are now 133 photos, all of which are located in the “All” tabs. I have observed that when we click the save button, the new images are not added. In order to help me address this problem as soon as possible, I would appreciate your kind attention.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Jasmine

    (@hyenokian)

    Dear @cyberspacecoder,

    Thank you for your topic and kind words.
    Glad to hear that the plugin meets your requirements.

    I would like to note that the problem comes from your server’s PHP limits.
    Please get in touch with your Hosting Provider and ask them to expand the following PHP values.

    max_input_vars 20000
    max_execution_time 600
    max_input_time 600
    post_max_size 256M

    After that, please check the case again and get back to us with an outcome.

    Thank you.

    Plugin Support Jasmine

    (@hyenokian)

    Dear?@cyberspacecoder,

    We’re closing this ticket for now as we last heard from you 2 weeks ago.

    If the query is unresolved, drop us a line and we’ll get back to you at the earliest and the ticket will be re-opened.

    For a new query, feel free to open a new topic. Our Customer Care Specialists will be happy to help you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)
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