Issue trying to update a chart

  • Resolved tegazinho

    (@tegazinho)


    2 years, 8 months ago

    I can’t seem to be able to update an existing chart or save a new one. The update button is always greyed out.

    I looked at the console and is throwing these errors, not sure if they have anything to do with my problem:

    Uncaught TypeError: Chart.register is not a function
    render_chart https://<em>redacted</em>/wp-admin/post.php?post=1263&action=edit:1250
    <anonymous> https://<em>redacted</em>/wp-admin/post.php?post=1263&action=edit:1260
    jQuery 2
    <anonymous> https://<em>redacted</em>/wp-admin/post.php?post=1263&action=edit:1259
    jQuery 13
post.php:1250:10

    and 

    Uncaught TypeError: window[(("m_chart_chartjs_" + m_chart_admin.post_id) + "_1")].chart is undefined
    refresh_chart https://<em>redacted</em>/wp-content/plugins/m-chart/components/js/m-chart-chartjs-admin.js?ver=1.9.4:142
    jQuery 7
    refresh_chart https://<em>redacted</em>/wp-content/plugins/m-chart/components/js/m-chart-admin.js?ver=1.9.4:479
    jQuery 7
    refresh_chart https://<em>redacted</em>/wp-content/plugins/m-chart/components/js/m-chart-admin.js?ver=1.9.4:460
    watch_for_chart_changes https://<em>redacted</em>/wp-content/plugins/m-chart/components/js/m-chart-admin.js?ver=1.9.4:409
    jQuery 7
    init https://<em>redacted</em>/wp-content/plugins/m-chart/components/js/m-chart-chartjs-admin.js?ver=1.9.4:11
    <anonymous> https://<em>redacted</em>/wp-content/plugins/m-chart/components/js/m-chart-chartjs-admin.js?ver=1.9.4:189
    jQuery 13
m-chart-chartjs-admin.js:142:3
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author methnen

    (@methnen)

    @tegazinho send me an email to:

    jamie AT methnen.com

    I have a file that may fix your problem. If it doesn’t then I’ll need to look into it more.

    Thread Starter tegazinho

    (@tegazinho)

    E-mail sent!

    Thanks

    Plugin Author methnen

    (@methnen)

    I sent you the file. Let me know if ti doesn’t work.

    Thread Starter tegazinho

    (@tegazinho)

    I just replied ?? Unfortunately id didn’t work, same errors and no luck trying to update an existing chart

    Thread Starter tegazinho

    (@tegazinho)

    Thanks @methnen. Found the issue, there was another plugin conflicting with M-chart, for others with the same exact problem, the plugin that was causing issues was the “user activity log” by Solwin Infotech.

    All good now

Viewing 5 replies - 1 through 5 (of 5 total)
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