Issue to restore the backup

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support MixHa

    (@mixha)

    Hello?@melara23 ,

    The restoration process encountered a timeout limit within your Apache configuration and was canceled by the web server.

    Timeout in Apache is not the same as max_execution_time and it seems to be set around 30 seconds on your server.

    You need to adjust its value (at least 300) in your virtual host or global configuration and restart Apache, once you do that our plugin will be working properly.

    Let me know if that resolves your issue???
    Thank you!

    Thread Starter melara23

    (@melara23)

    Thanks for getting back to me. Is there a way to do this on GoDaddy?

    Plugin Support MixHa

    (@mixha)

    Hey @melara23 ,

    You’ll need to check that with your hosting’s support.

    Kind regards

    Plugin Support MixHa

    (@mixha)

    Hey @melara23 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support thread. If you face any new issues, please feel free to open a new thread.

    Kind regards

Viewing 4 replies - 1 through 4 (of 4 total)
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