issue since update to 3.6.0

  • Resolved scorba

    (@scorba)


    6 years, 8 months ago

    Hi all,

    I can’t see old newsletter and history of post notification after update to 3.6.0.
    The list is now empty.

    If I create a new newsletter I cant’t see it in the list and I can’t manage it.

    How can I solve? Rollback to last backup?

    Thanks

    • This topic was modified 6 years, 8 months ago by scorba.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Could you please try clearing your browser cache?

    Regards,
    MailPoet Team.

    • This reply was modified 6 years, 8 months ago by Wysija.

    I also had this problem, all email are missing, cleared browser cache and now I see them, but some site still show that every email has not been sent.

    @robertburr the “emails not sent” is an issue that will resolve itself automatically in a couple of hours (the exact time depends on the difference between your server time and the timezone offset configured in WP). However, if you need to start sending ASAP or to see your existing emails, then please edit mailpoet.php via Plugins->Editor and add the following lines at the end of the file:

    $table_prefix = \MailPoet\Config\Env::$db_prefix;
ORM::rawExecute(sprintf('UPDATE %s SET scheduled_at = created_at WHERE type = "migration"', $table_prefix . 'scheduled_tasks'));

    After that, visit your site and your emails will have the proper date/sending will resume. You can then safely remove those 2 lines. We apologize for any inconvenience.

    Regards,
    MailPoet Team.

    Thread Starter scorba

    (@scorba)

    yes!
    Thanks robertburr and MailPoet Team,

    cleared the browser cache and all sent mails have been resumed in the list.

    RESOLVED

    • This reply was modified 6 years, 8 months ago by scorba.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘issue since update to 3.6.0’ is closed to new replies.