• Resolved yilin11

    (@yilin11)


    Hello there,

    I am submitting the form but both the admin email and the customer email are not getting sent.

    Any help much appreciated.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter yilin11

    (@yilin11)

    Dear yilin11,

    Thanks for contacting us.

    We will be thankful if you
    1) check if your administrator email is correct
    2) check your spam folder
    3) check if you don’t get emails in all submissions
    4) check your SMTP settings( Create a new user in WordPress and see if you are getting and auto-message to the email which was written when creating a new user)
    5) check if it is written {formContent} in the Email to Administrator’s “Message” field: https://prntscr.com/hwboll

    and inform us of your results.

    We will wait for them

    Thanks in advance

    I have the same problem. None of the filled out forms arrive in my mailbox.

    Dear amikle,

    Thanks for your post.
    May we kindly ask to inform if you have checked the points provided in this thread?
    If yes, we will be glad to know the results.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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