Issue related to submissions.min.js file

  • Resolved candelatironi

    (@candelatironi)


    1 year, 5 months ago

    Hi, we are facing a bug related with the submissions.min.js file included in the Plugin folder. After selecting one form and then go back to the “Select Form” between select different forms, the submissions sections disappears or gets stuck on loading. We try to solve updating the Plugin to the latest version but still failing. We also tried to deactivate all the plugins and only work with Ninja Forms but still failing.
    Like is happening on the min file it’s really difficult to solve modifying this file.

    Do you have any idea why this is happening and how we can fix it?

    Thanks.

Viewing 1 replies (of 1 total)
  • Shaylee

    (@shayleehansen30)

    Hello there,

    I understand that dealing with technical issues can be frustrating, but we’re here to assist you! ??

    The problem you’ve described with the submissions.min.js file can indeed be a bit challenging to resolve. Let’s work together to figure it out.

    First, it’s a good idea to clear your browser cache to rule out any potential browser-related issues. Sometimes, a simple cache clearance can do the trick. ??

    If the problem persists, you might consider enabling JavaScript debugging in your browser’s developer console to check for any specific errors. This can provide valuable insights into what’s causing the issue. ????♂?

    If you’ve tried these steps ( like you have already mentioned ) and the issue still lingers, please feel free to contact our Ninja Forms support team ( It’s Free ). They’re experts at handling Ninja Forms-related challenges! ???♂? They can dive deeper into the problem, and if it turns out to be a bug, they’ll ensure it’s properly addressed and resolved.

    Your feedback is incredibly valuable in helping us make Ninja Forms even better, so if you’re comfortable with it, do get in touch with our support team. Let’s work together to tackle this issue! ????

    If you have any more questions or need further assistance, please don’t hesitate to ask. We’re here to assist you! ??

Viewing 1 replies (of 1 total)
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