issue on site

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  • Hi @emanuel17,

    It seems the Facebook for WooCommerce extension is failing to get the product IDs of the products in your store, which is why you’re seeing that message in debug logs.

    I’d recommend taking the following action:

    – Ensure that WooCommerce, WordPress and Facebook for WooCommerce extensions are up to date

    – If the issue persists, please conduct a conflict test per the steps outlined here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/#section-4

    Let us know how that goes and if you need any further help from us.

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – we’ll be here if you’re still having the issue

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