issue on multisite

  • Resolved alexlii

    (@alexlii)


    5 years, 9 months ago

    Hello,

    Please check the errors on multisite: https://prntscr.com/mkvzpv

    Also, it seems there are some external Js resource url like wss://zephyr-project-manager.eu-4.evennode.com/socket.io/?EIO=3&transport=websocket&sid=WMhHrBgKGlpVaZBVAAjm

    it would be great if these resources could be loaded from local server.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Dylan James

    (@dylanjkotze)

    Hi alexlii,

    Thank you so much for getting in touch.

    I tried to reproduce this error on my side but was unable to. Could I kindly ask if you are experiencing this issue in other browsers or only on Safari so that I can debug further to find a solution?

    Regarding the file you mentioned that is loading from an external resource, this is not an actual file, but actually a connection to the socket which is used to enable real time notifications of tasks created, projects created and so forth, across users to make it more instant and unfortunately, it is not currently possible to connect/load this file locally.

    I hope this helps and I look forward to your response and assisting you further.

    Best regards,
    Dylan

    • This reply was modified 5 years, 9 months ago by Dylan James.
    Plugin Author Dylan James

    (@dylanjkotze)

    Hi alexlii,

    I would just like to follow up and hear if you received my previous response.

    Helping you is of utmost importance to me and I look forward to hearing from you and assisting you further.

    Kind regards,
    Dylan

    Thread Starter alexlii

    (@alexlii)

    please check on Chrome:

    https://prntscr.com/mn3fds

    Thanks

    Plugin Author Dylan James

    (@dylanjkotze)

    Hi alexlii,

    Thank you for the response and screenshot.

    This error seems to be due to the retina image not being found. I have fixed this and have also added other features and improvements such as task priorities to the version below. Could I kindly ask you to download this version and install it on your website, clear your cache and test it again to confirm if it is correct? To do so, please firstly uninstall the current version and then go to Plugins > Add New > Upload and upload the download version.

    Download Link: https://drive.google.com/file/d/1ujR7-DKNijlS8YAqT7ssBU22V7-b0Qxo/view?usp=sharing

    Note that no data or tasks/projects will be lost when uninstalling and installing the new version.

    Please let me know if this helps and thanks for your time.

    Kind regards,
    Dylan

    Plugin Author Dylan James

    (@dylanjkotze)

    Hi alexlii,

    I would just like to follow up to my previous message and mention that this issue has been resolved in the latest update as well.

    Please do let me know if this helps and if there is anything else I can assist you with.

    Thank you.

    Kind regards,
    Dylan

    Plugin Author Dylan James

    (@dylanjkotze)

    Hi alexlii,

    I am marking this issue as resolved for the moment as it has been resolved a week ago in the update, however, if you are experiencing this or any other issues on your end, please do let me know and I will assist ASAP.

    Thanks for your time.

    Kind regards,
    Dylan

Viewing 6 replies - 1 through 6 (of 6 total)
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