Issue On Checkout Page

  • Resolved mayank29gupta

    (@mayank29gupta)


    5 years, 3 months ago

    I have latest version of WordPress along with Woocommerce. Recently my customers have notified about issue they are facing with Multi Step Checkout. After entering the Billing Details, it shows blank screen. Please check here – https://imgur.com/a/h5CmDoi

    At first I thought It must have been issue with their internet connection but since a lot of customers have complained, I don’t think its network issue.

    Just to be clear, it doesn’t happen on every occasion.

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  • Plugin Author SilkyPress

    (@diana_burduja)

    Do you have a link so I can have a look?

    Do you have a caching plugin installed on the website? How is it called? Can you deactivate it for some time and see if that solves the issue with the blank steps?

    • This reply was modified 5 years, 3 months ago by SilkyPress.
Viewing 1 replies (of 1 total)
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