Issue loading poll

  • Resolved hellstar2017

    (@hellstar2017)


    1 year, 9 months ago

    I already create a poll using a standard theme (among others available on the free version), but when I try to see it, the poll doesn’t work (appears as “loading poll”. See an example in the link provided). What can I do?

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author totalsoft

    (@totalsoft)

    Hello, dear hellstar2017.

    Thank you for contacting us. Our team is always ready to help you.

    Please deactivate the plugins and then see if it works or not.

    Customer satisfaction is our priority and we do our best to make your experience even better.

    Looking forward to hearing from you.

    Thank you very much.

    Thread Starter hellstar2017

    (@hellstar2017)

    I deactivated all rest of the plugins, but still not working ??

    Plugin Author totalsoft

    (@totalsoft)

    Hello, dear hellstar2017.

    Thank you for contacting us. Our team is always ready to help you.

    The problem comes from your theme. Please see the screenshot as well.

    The theme in the plugin adds <p> tags.

    Customer satisfaction is our priority and we do our best to make your experience even better.

    Looking forward to hearing from you.

    Thank you very much.

Viewing 3 replies - 1 through 3 (of 3 total)
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