Issue linked records sync

  • Resolved ramblapuntcat

    (@ramblapuntcat)


    1 year, 4 months ago

    Hello, we have purchased the PRO version to synchronize our Airtable with our WordPress. We are experiencing several issues:

    • When we try to synchronize a column that is a “Link to Another Table,” the fields appear with the following error: rec1KXgdjIS7gznqF.
    • If we attempt to synchronize a “Lookup” column, it does not appear.
    • Similarly, when we try to synchronize a “Check” column, it does not appear either.

    We need to resolve these issues before committing to the PRO version. We have already made the payment, but we must address these problems. Otherwise, we will request a refund within the 14-day period to do so.

    Thank you.

    The page I need help with: [log in to see the link]

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  • Plugin Author WP connect

    (@wpconnectco)

    Hi, thanks for your message.

    This forum is dedicated to the free version of AIR WP SYNC.
    For the Pro Version, our clients benefit of a dedicated Support Center. Create an account and open a ticket on our Support center (the URL that has been sent to you in the Welcome email). Or you can find it in the Contact page on our site. You can also use the widget in your account.

    We close this ticket.

    Thanks.

    Stephane

Viewing 1 replies (of 1 total)
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