• Resolved sarathsivadasan

    (@sarathsivadasan)


    The issue in uploading products, couldn’t able to select categories. is there any other easy option for upload, like one in woocommerce.

Viewing 7 replies - 1 through 7 (of 7 total)
  • roshni07

    (@roshni07)

    Hello @sarathsivadasan,

    If the categories are created on WooCommerce it should show during the creation of the product to select as the screenshot.

    In case it is not working for you there is a possibility of conflict on your site. To figure out, this temporarily deactivate all third-party plugin except for WooCommerce and Dokan and check if the issue still remains.Let me know the update.

    Thank you ??

    Thread Starter sarathsivadasan

    (@sarathsivadasan)

    Still facing same issue

    Nazmul Hassan

    (@nazmulhassann20)

    Hello @sarathsivadasan,

    I am assuming that there is a z-index problem and you can try a CSS snippet. Please add the below CSS to your theme style.css file to solve the issue :

    .select2-dropdown{
    z-index: 99999999999 !important; 
    }
    

    Let me know the result.

    Thread Starter sarathsivadasan

    (@sarathsivadasan)

    Thank you Mr Hasan its working now but now i have new issue, vendor cant see there uploaded products.

    Nazmul Hassan

    (@nazmulhassann20)

    @sarathsivadasan, If they have uploaded the product then they will be able to view all of their uploaded products on their product list. I request you to check for theme or plugin conflict and if there is no conflict then you can send us an email directly so that we can investigate the problem.

    Thanks!

    Thread Starter sarathsivadasan

    (@sarathsivadasan)

    i checked every thing still i have same issue. can i have the eamil ID?

    Nazmul Hassan

    (@nazmulhassann20)

    Hello @sarathsivadasan,

    You can check this contact form to send a ticket.

Viewing 7 replies - 1 through 7 (of 7 total)
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