Issue in phone

  • Resolved slunawat03

    (@slunawat03)


    3 years, 3 months ago

    I am using variation swatches plugin. I have products with different colors. Whenever I am opening the product, it shows different colors of product which are available. It is working absolutely fine with the desktop. On opening the single product on mobile, I am facing some issues. When I am clicking the color swatches for the first time, image does not change. When I click on the color swatches again for the second time, image changes. Again, when I am changing the quantity of product to be brought, it does not work on first click and on second click it is working absolutely fine. Something is wrong with the first click. I am not able to find the issue. Please help.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hello @slunawat03

    We have pushed out a couple of updates that should’ve fixed this problem a few weeks ago. Can you please double check that you have everything updated, the cache has been cleared and any CSS/JS files have been regenerated?

    Thanks!

    Thread Starter slunawat03

    (@slunawat03)

    Swatches are working absolutely fine after updating the theme. But when I am changing the quantity of product to be brought, it is still not working on first click.

    Hello @slunawat03

    I have just tested your website on my iPhone and the image changes on the first try upon clicking a variation swatch.

    What kind of phone are you using?

    Thanks

    Thread Starter slunawat03

    (@slunawat03)

    I am using android phone. Images are working fine now, after updating theme. I have issue with the quantity increase decrease button. Its not updating on the first click.

    Hello @slunawat03

    We have managed to replicate this on our end and we will get back to you as soon as possible.

    Thanks.

    Hello @slunawat03

    Can you please try installing this version of the theme — https://bit.ly/3mkAtTY. It is a fresh build that should solve this issue.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
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