Issue importing products

  • Resolved wphbv

    (@wphbv)


    7 years, 4 months ago

    Hello

    if I enable plugin, I got this error importing products:
    ERROR: Unexpected symbol ‘:’

    The error appears selecting any of 3 options:
    No – Ignore Tab
    Yes – Use Saved Tab Title & Content
    Yes – Edit Tab Title & Content

    If I disable the plugin, WP All Import works.

    Using:
    -Wordpress 4.8
    -WooCommerce 3.1
    -Custom product tabs 1.5.15
    -Custom Product Tabs WP All Import Add-on 1.0.1

    This is complete Log of import:

    Escribiendo títulos…
    Escribiendo extractos…
    Composing duplicate indicators…
    Escribiendo autores….
    Escribiendo slug…
    Escribiendo orden de los menús…
    Escribiendo contenidos…
    Escribiendo fechas….
    Escribiendo termino para Categorías de productos taxonomía…
    Escribiendo termino para Etiquetas del producto taxonomía…
    Escribiendo parámetros personalizados…
    Composing URLs for imagenes…
    Escribiendo URLs para archivos adjuntos…
    Escribiendo claves únicas…
    Procesando entradas…
    Análisis de datos vía add-ons…
    Composición de datos de productos…
    Composición de atributos de las variaciones…
    ERROR: Unexpected symbol ‘:’

Viewing 6 replies - 1 through 6 (of 6 total)
  • Thread Starter wphbv

    (@wphbv)

    Hello

    any idea about the problem?

    thanks

    Plugin Contributor Tracy Levesque

    (@liljimmi)

    ?????? YIKES, Inc. Co-Owner

    Hi there.

    Our main plugin dev is out this week. They will look into it when they get back or maybe the @wpallimport folks can investigate in the meantime.

    Thank you.
    -Tracy

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @wphbv,

    Sorry for the delay; I was away last week.

    Are you using WP All Import PRO or the free version? Also, are you up to date on WP All Import? I’ve seen this issue when working with older versions of the plugin which is why I ask.

    Let me know,
    Kevin.

    Thread Starter wphbv

    (@wphbv)

    Hello

    using:
    – All Import Pro Version 4.4.8
    – Al Import Woocommerce add-on Pro Version 2.3.6

    Tested in 2 development sites, with same error. If I disable Custom Product Tabs WP All Import Add-on 1.0.1, products are imported

    Thanks

    Plugin Contributor yikesitskevin

    (@yikesitskevin)

    Hi @wphbv,

    Can you email me your export file – or a trimmed down version of your export file if you’d like – that is producing this error?

    Use the email [email protected].

    Thanks,
    Kevin.

    Thread Starter wphbv

    (@wphbv)

    Finally, problem is fixed!
    It was due to using a template that was created before installing the Custom Product Tabs WP All Import Add on plugin.
    Once a new template for import is created, all works perfectly.

    Thanks Kevin for your support!

Viewing 6 replies - 1 through 6 (of 6 total)
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