issue for new card through stripe on pending payment order

  • Resolved shivamcedcoss12

    (@shivamcedcoss12)


    2 years, 2 months ago

    hello, i am facing issue whenever i try to pay for my pending order payment through stripe payment method on pay for order pages through woocommerce i am facing issue related to enter stripe new card details i.e card number field , expiry date field and cvv field is not visible its seem like it is hidden.

    will you please help me for that issue i need to fix this on urgent basic

    order pay page

Viewing 1 replies (of 1 total)

  • Hello there,

    It appears the Card number, Exp date, and CVC files are not 100% visible on the checkout page.

    I recommend running a conflict test, you can perform these steps:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce and Stripe Payment Gateway
    • Make a test order, go to check out page again

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Please let us know if this worked for you.

Viewing 1 replies (of 1 total)
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