Issue due to caching

  • Resolved nihalkumar

    (@nihalkumar)


    2 years, 10 months ago

    Hi. I have caching issues with 2 websites (both using LiteSpeed Cache).

    1. Electrical-Heating.co.uk
    On this website, the layout of pages becomes messy (margin and padding become zero). And, when I purge all cache, the issue disappears. Then, the issue again arises after a few days. Why?

    2. DogsHeed.com
    On this WooCommerce website, the payment gateway stops working abruptly. And, when I purge all cache, the issue disappears. Then, the issue again arises after a day. Why?

    I need your help. Thank you ??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Please create 2 topic for 2 sites , I will focus this topic on site 1 , please provide the report number , you can get it in toolbox -> report -> click “send to LiteSpeed”

    Best regards,

    Thread Starter nihalkumar

    (@nihalkumar)

    Thank you for your reply.
    This is the report number: NKZBMXMK

    Plugin Support qtwrk

    (@qtwrk)

    how does that site load ?

    on my test it looks alright to me

    please try do me a screen recording

    Thread Starter nihalkumar

    (@nihalkumar)

    Now, the website is loading perfectly.

    The problem always arises after a week or two. After I log in & purge the cache, the problem gets solved. Then, the problem comes again after a few days. This process keeps on repeating.

    Please see the screenshot showing the problem:
    https://drive.google.com/file/d/18z3onhMPtyPp1OSCVKeXNE-AYa-1sWL4/view?usp=sharing

    Plugin Support qtwrk

    (@qtwrk)

    I don’t see any immediate possible cause to this , it’s just look like you are running on default setting

    when that happens , do you see any error message or warning in browser’s dev tool console ?

Viewing 5 replies - 1 through 5 (of 5 total)
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