• Resolved komondi

    (@komondi)


    Hello I am having issues connecting my Google account to Site kit. I m getting this -Site Kit has already been configured by another admin of this site. To use Site Kit as well, sign in with your Google account which has access to Google services for this site (e.g. Google Analytics). Once you complete the 3 setup steps, you’ll see stats from all activated Google services

    Kindly advise on what I need to do

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  • Plugin Support James Osborne

    (@jamesosborne)

    Thanks for getting in touch @komondi.

    What you’re seeing within the Site Kit dashboard is to inform you that the plugin has already been setup by another administrator. In this scenario, this is normal if you log into your wp-admin panel and visit the Site Kit dashboard tab.

    What you can do if you wish to view the dashboard, is proceed with setting up the plugin using your own Google account. As long as you have access to the connected Google Analytics and AdSense property (if connected), you will be able to view the data displayed within the dashboard.

    Another option, is to request that the other administrator who set up the plugin, grants you access to the Site Kit dashboard via Dashboard Sharing. That way, you won’t see to go through the setup process.

    One final option, is to reset the plugin (Tools > Site Health > Status) before setting up once more. This impacts any other administrators also, as they will have to set up once more, and all previously connected modules (ie. Analytics and AdSense) will need to be re-connected.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

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