Issue between this plugin and another.

  • Resolved chrisc1016

    (@chrisc1016)


    1 month, 2 weeks ago

    I’m having an issue between this plugin and another.
    Royal Elementor Addons vs Advanced Product Fields (Product Addons) for WooCommerce

    I’ve already been talking with the creator of the Advanced Product Fields plugin, and when talking to others using this plugin, no one is having this issue. The only difference is, I’m using Royal Elementor Addon, where they aren’t.

    The issue is, the The Advanced Product Fields WooCommerce plugin creates variations for products, which can increase prices of the product, if it’s needed. When someone clicks the variation, the price is supposed to change into the cart.
    (You can see an example by going to https://www.geekygraphics.com/shop , clicking on any product, and clicking on the size 2XL. It changes the price, up until it goes into the cart and checkout screen.)

    Please help me figure this out, as I don’t want to have to leave Royal Elementor Addons. It’s such a good plugin with great features, but I need the Advanced Product Fields to work with it.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor George

    (@rubeushagrid13)

    Hello,

    We’ll explore this case and get back to you with results.
    Meanwhile please follow steps below:

    Navigate to Tools > Site Health > Info (tab) and click on the “Copy site info to clipboard” button, then send the information to our email: [email protected]

    Also, navigate to Tools > Export – choose All Content and click on Download Export File and then send this file to our email – [email protected] as well

    We will analyze your system and replicate the same case. This will help us to debug the issue much easier and provide a faster solution.

    P.S. please don’t forget to mention the support URL from www.remarpro.com

    Kind regards
    George

    • This reply was modified 1 month, 2 weeks ago by George.
Viewing 1 replies (of 1 total)
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