Issue and Resolution – Upgrade to 3.21

  • dmorgan64

    (@dmorgan64)


    10 years ago

    I just upgraded this morning. After the install, the menu failed to appear on the website. It appeared when working on the website but not on the finished product.

    I use Total Cache. After unchecking minify options, and emptying Cache the menu appeared back to normal. I also had to reload the page on the finished website with the shift key down to clear local cache.

    Re checking minify options on Total Cache and all appears ok…..

Viewing 12 replies - 1 through 12 (of 12 total)
  • rdellconsulting

    (@rdellconsulting)

    Thanks for the info. I had that problem this morning also.

    Alan Wood

    (@gwmacosx)

    I am currently having that problem. My menu and also the site info tagline in upper right are missing. I am also using W3 Total cache. I have tried unchecking all minify and clearing cache but menu and tag still not showing. They show while logged in as an admin but not in standard view.

    Any suggestions?

    https://gwmac.com/

    rdellconsulting

    (@rdellconsulting)

    Maybe try deActivating the plugin, checking OK, then re-enabling. I know that’s a pain but your settings should be maintained I think.

    Alan Wood

    (@gwmacosx)

    Solved my own issue. It was a CDN problem. I disabled my CDN then cleared cache and everything is back to normal.

    arikg

    (@arikg)

    I also had the menu disappear by updating to 3.2.1 but clearing the cache didn’t work.
    I use wordfence falcon and I disabled it just to be sure but it’s still not working.
    Also the “Sticky” header is not working, it doesn’t stick.

    rdellconsulting

    (@rdellconsulting)

    If sticky is not working, likely a plugin is using conflicting javascript.

    Did you try the Plugin Test? Deactivate all your plugins, test. If OK, then re-Activate each Plugin one-by-one to find the culprit. Let us know which one if I’m right.

    arikg

    (@arikg)

    I have a partial solution – Everything works great on light blue, light purple, light ***
    But all the none-light colors: Blue, Purple, Orange… are causing these header/menu problems!
    So in the mean time – I simply switched color…

    Btw, I didn’t do the “plugin test” yet I’m a little afraid to do that on my live site.

    Theme Author presscustomizr

    (@nikeo)

    Thanks for sharing this tips @arikg…really weird though! ??
    Could you please sahre a link to your website ?
    Thanks

    arikg

    (@arikg)

    sure: https://www.glouds.com
    Although it’s in Hebrew so I don’t know if you can make something of it.

    BTW, there is another problem since the new version: the red talk bubble and the number of comments in the post are not aligned on top of each other.

    Theme Author presscustomizr

    (@nikeo)

    Ok, that helped! The fact that it’s in Hebrew help me understand your initial issue because RTL (right to left) style are handled specifically and I think I need to update them.
    Red bubble : thanks for reporting this.

    arikg

    (@arikg)

    Glad to be of help!
    I will surely keep donating from time to time to support this great theme.

    Theme Author presscustomizr

    (@nikeo)

    Hey that’s really nice thanks!

Viewing 12 replies - 1 through 12 (of 12 total)
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