Issue after updating the latest WooCommerce version

  • Resolved webnetvalue

    (@webnetvalue)


    1 year, 6 months ago

    Hi Team,

    After updating the latest WooCommerce plugin version, the website admin area product attribute value dropdown is behaving in a weird way. Previously, the attribute dropdown would show all the attribute values when you clicked the value field in the admin area, but now it is requesting that you enter 3 character values to show you the dropdown values.?

    Please find the below mentioned screenshots for your reference;

    After updating the latest WooCommerce version; https://pasteboard.co/lZONwwINcj7t.png

    Before Updating the WooCommerce version;

    https://pasteboard.co/Y1sDPaCUgRKC.png

    Please have a look and let us know. Also, I went through the WooCommerce System report but no red flags there.


Viewing 10 replies - 1 through 10 (of 10 total)

  • Hi @webnetvalue!

    I couldn’t reproduce this issue on a new site with WooCommerce 8.0 and WordPress 6.3 / 6.2.

    I understand you didn’t see any red flags in the System Status Report. However, would you mind sharing it please so that we can check if there is any inconsistency causing this difference in the behaviour?

    Thank you!

    Hi, Just wanted to let you know that I’ve also run into the same problem with the attribute value dropdown behavior after updating to the latest WooCommerce version. The way you described it, where you now need at least three characters to get the dropdown, is totally different from how it used to work.
    Your screenshots show exactly what’s going on. They clearly highlight the change in behavior before and after the update. I’ve faced the exact same thing on my 2 sites.
    As a quick fix, I rolled back to WooCommerce version 7.9.0, which brought back the old dropdown behavior. This might be something you could try until they fix it in a future update.
    See you

    Thread Starter webnetvalue

    (@webnetvalue)

    Hi @londom,

    Thank you for your prompt response, and yes, we did the same rollback solution. However, the user wouldn’t prefer that method for a long time, depending on their situation. Therefore, it will be great to fix this bug as soon as they can.?

    Kind regards

    Thread Starter webnetvalue

    (@webnetvalue)

    @alopezari, 

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`

    I am aware of the issue if you have more than 50 attribute terms in WordPress. The system will read only if you enter 2 or more characters, but after the latest version, the function is behaving weird. As mentioned above, you need to enter 3 or more characters. Ex: If you are trying to add size number 8 according to the latest update, you need to add the size 8 like this: 8 + entering space 2*

    I am experiencing exactly what you are describing with the drop down going missing. It’s very frustrating and not at all what I prefer. I’m not wanting to roll back the version of Woo, although I may if this can’t be resolved in a timely fashion. Has anyone received or seen any feedback or input into this issue/bug?

    Thread Starter webnetvalue

    (@webnetvalue)

    Hi @alopezari,

    Have you got any updates?

    Hi @webnetvalue!

    Thanks for the ping. We could confirm this is an actual issue. It is fixed by?this PR, which we will release soon in an 8.0.2 patch release.

    Thanks for your patience!

    Thread Starter webnetvalue

    (@webnetvalue)

    Hi @alopezari,

    Thank you for your assistance, but I would say it is partially working and the fetch isn’t consistent. Ex: To get value 8, I still have to enter 8 and hit spaces, but sometimes it works, so it works without consistency.

    Thank you

    Thread Starter webnetvalue

    (@webnetvalue)

    Hi All,

    Actually there is a way of loading the products by entering value and hitting the space at the same time. I tested myself and it works fine. Otherwise, if you enter the value and wait for it to load, it is not loading the values in the dropdown.?

    Thank you

    Saif

    (@babylon1999)

    Hello @webnetvalue,

    I can get search for the attribute terms without adding a space, please check this screencast: https://d.pr/v/SdoXiS


    Every time you add a character, the event updates so I can imagine how this can introduce some unusual behaviours if you have a slow internet connection for example. If you are able to replicate this problem consistently, please let us know so we can investigate it more thoroughly.

    Cheers!

Viewing 10 replies - 1 through 10 (of 10 total)
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