Issue after updating ASTRA theme

  • Hello friends,

    I have web page with CHILD theme created long time ago, everything was OK.. till now..

    Now WP page asks me to update ASTRA theme, I updating it.. and BUM – page crashes – writes that something bad with page on light-grey screen, admin’s dashboard is the same..

    I get an email that my page broken and what to try to do:

    Since WordPress 5.2 there is a built-in feature that detects when a plugin or theme causes a fatal error on your site, and notifies you with this automated email.

    In this case, WordPress caught an error with your theme, Astra Child.

    First, visit your website (https://yyy.com/) and check for any visible issues. Next, visit the page where the error was caught (https://yyy.com/wp-admin/) and check for any visible issues.

    Please contact your host for assistance with investigating this issue further.

    If your site appears broken and you can’t access your dashboard normally, WordPress now has a special “recovery mode”. This lets you safely login to your dashboard and investigate further.

    https://yyy.com/wp-login.php?action=enter_recovery_mode&rm_token=RqCibHQ2NwvXejleoDSnI4&rm_key=saa0FuuJjQeTwC

    To keep your site safe, this link will expire in 1 day. Don’t worry about that, though: a new link will be emailed to you if the error occurs again after it expires.

    When seeking help with this issue, you may be asked for some of the following information:
    WordPress version 6.1.1
    Active theme: Astra Child (version 1.0.0)
    Current plugin: (version )
    PHP version 7.4.33

    In letter there is written that sth bad with CHILD..

    How I can solve this issue, cause update is needed?

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey, mamandis, it would be helpful in troubleshooting to include the error details, redacting information as necessary.

    Thread Starter mamandis

    (@mamandis)

    SOLVED IT!
    After installation page gone white with error (do not remember exactly, but there was something related to Astra Child), so I tried to activate Astra theme (not Child), updated it – thought, thats good, enabled Child again and page broke the same with new update..

    So I restored page, activated Astra theme, updated, removed Astra Child, created new CHild, enabled it, had a little to setting up style what was made in old child and now it works nice ??

Viewing 2 replies - 1 through 2 (of 2 total)
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