Issue added to cart problem

  • Resolved freddyee

    (@freddyee)


    4 years, 2 months ago

    Hi
    I client told me that when he add to cart one product, on the checkout page appears other product, like the page is trying to refresh but it doesn’t change, and he can’t buy the product he wants because of that. What could be problem ?

    Take a look : https://we.tl/t-f1CTbGQOx4

    Update: I had to clear cache on Cloudflare and finally this problem stop, but just for a moment, then again there is a problem to update the cart.What could be problem ?
    Issue is more serious on mobile.

    • This topic was modified 4 years, 2 months ago by freddyee.
    • This topic was modified 4 years, 2 months ago by freddyee.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Support qtwrk

    (@qtwrk)

    Hi,

    it seems you have enable cloudflare cache even on dynamic request, please don’t do that , it will create you a lot of issues

    Best regards,

    Thread Starter freddyee

    (@freddyee)

    Please, Do you know how to avoid cahing dynamic request on cloudflare ? I’m on the free plan right now

    • This reply was modified 4 years, 2 months ago by freddyee.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    it usually is set by page rule , you can check that

    Best regards,

    Thread Starter freddyee

    (@freddyee)

    What could happen If don’t do that rule ? since i’m on a free plan on cloudlfare… or maybe some alternative

    • This reply was modified 4 years, 2 months ago by freddyee.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    that will make cloudflare cache all your pages which is SUPPOSED NOT TO BE CACHED

    and that , will give you a lot of headcache , just like you can’t add item into cart, out-dated content , page not showing new content ….etc

    Thread Starter freddyee

    (@freddyee)

    are there some alternative to this apart from cloudflare ? also, I have ESI active on litespeed, isn’t that enough to avoid that kind of problems ?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    no

    when cloudflare caches the page , it doesn’t hit backend anymore , ESI won’t help , nothing will help on such case.

    Best regards,

    Thread Starter freddyee

    (@freddyee)

    so my only chance is to deactivate the cache in general on Cloudflare ?

    • This reply was modified 4 years, 2 months ago by freddyee.
    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    no

    cloudflare, by default , caches static resources , like CSS, JS , images …etc

    however, you force it to cache HTML page , which is you should not to and you should disable it

    you can keep use CF ,but just need to disable cache on HTML pages

    Best regards,

    Thread Starter freddyee

    (@freddyee)

    how do I disable cahe on HTML pages ?

    Plugin Support qtwrk

    (@qtwrk)

    Hi,

    Check your page rule

    Best regards,

    Thread Starter freddyee

    (@freddyee)

    so, I just need to delete this rule ? https://snipboard.io/C4ZThW.jpg

    Plugin Support qtwrk

    (@qtwrk)

    yes, then purge all cache on CF

Viewing 13 replies - 1 through 13 (of 13 total)
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