• Resolved Hybreeder

    (@hybreeder)


    I am using Woocommerce. I am getting the receipt number on the payment page like the below image

    wc_order_qs3VAezaTDgjk

    I have to change the receipt format. Is this possible?

    please check the link below

    View post on imgur.com

    I am talking about receipt id, not order id.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support abwaita a11n

    (@abwaita)

    Hi @hybreeder,

    Seems that the receipt ID is being generated by another plugin. Thus, you will want to check with the plugin developer on how to change the receipt format.

    I hope this helps.

    Thread Starter Hybreeder

    (@hybreeder)

    @abwaita , I am not using any plugin for receipt.

    Plugin Support abwaita a11n

    (@abwaita)

    Thanks for getting back @hybreeder.

    Just to do a small check, could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    Thanks.

    Thread Starter Hybreeder

    (@hybreeder)

    @abwaita, You can close this topic. My developer solved this issue.

    Plugin Support abwaita a11n

    (@abwaita)

    Glad to hear you were able to resolve it – thanks for letting us know!

    I’ll go ahead and mark the thread as resolved. If you have any further questions, I recommend creating a new thread.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘Is this possible to change the receipt format in woocommerce?’ is closed to new replies.