Is there Suports for this plugin from its developers?

  • Hi Guys, I don’t see any answers to nearly all of the resent questions that users of your plugin are posting here. Is there a support team for this plugin (free version) or is it a matter of “you get it for free, fix it yourself”?
    We have added a new client, who is using your free version and getting a lot of 404 errors in her log. But when you click “see details” its blank. If there is no real support team for this plugin, can you please direct me to its documentation so we can get some idea what the errors mean and how to fix them.

    Thank you.

Viewing 1 replies (of 1 total)

  • According to the FAQ section in the readme.txt file:

    = Where can I get help if something goes wrong? =
    * Official support for this plugin is available for iThemes Security Pro customers. Our team of experts is ready to help.

    Free support may be available with the help of the community in the www.remarpro.com support forums (Note: this is community-provided support. iThemes does not monitor the www.remarpro.com support forums).

    Note in the quote above I’ve updated the link to the plugin support forum on www.remarpro.com. The link is incorrect in the readme.txt file…

    • This reply was modified 6 years, 10 months ago by nlpro.
Viewing 1 replies (of 1 total)
  • The topic ‘Is there Suports for this plugin from its developers?’ is closed to new replies.