Is there a way not to show the time on the customers ticket?

A quick update. I went into the database via phpmyadmin. I found the value for my event under wp_postmeta being my event was posting the wrong time for 1 hr later I changed the meta value to read like this

2016-12-10T14:00:00-04:00

where the minus 4 is at the end it used to say minus 5

now with the minus 4 on both start & end meta values when I go in to look at a text ticket on the customers side it is showing the right time — for now. I’m curious what might happen on Nov 6

I hope to see a regular fix for this in a software update soon

thank you!

Another update. I went in to look at customers tickets and it was showing the wrong time. So I went back & edited in phpmyadmin.

2016-12-10T14:00:00-04:00

I changed the minus 4 back to the minus 5.
going forward I’m going to assume any new tickets should show the correct time.

@emcwebdesign This appears to have to do with a time change to DST. Your fix will fix, but might need to be undone after the time change.

This is an issue with WordPress. WP knows ‘what time it is now’ not ‘what time it is in the future when I post this’.

We actually are about to release a fix for this on OTCE and for Springs time change you won’t need to do this.

Hi – Yes. The fix worked – then I had to set it back again how it was after the clock changes this weekend.

I’ll look forward to the update. thanks again!