Is there a upper limit in both image resolution and size (kb/mb)?

G’day macimuz,

That will be a limit in your hosting environment. If you load the page Gallery > Overview in your WordPress admin, it tells you about this. There’s a widget on the right hand side of the page, Server Settings, which tells you the server’s PHP Max Upload Size and PHP Max Post Size. You’ll need to ask your host to increase those to something that accommodates your needs.

cheers,
Ross

Thank you for your answer.

Just had a look and noticed that the limit is 80mb both for PHP Max Upload Size and PHP Max Post Size.

That should be more than enough. Could there be other limits I should be aware on the servers? The images are quite large in resolution 4-5000 px in width (at least).

G’day macimuz,

It might be the script timeout, and the large images are taking too long for thumbnail creation… unlikely though. Just to be clear: are you saying that you can’t upload your larger images into NextGEN Gallery, or you can’t create zip downloads from them?

Either way, I suggest you check your server logs for any errors which might give a clue. If you can’t easily access your server logs, read about Debugging in WordPress and enable WP_DEBUG and WP_DEBUG_LOG then check the debug.log file.

cheers,
Ross

Hi again,

The images are uploaded, but the thumbnails are not created. If i try to edit the thumbnail I can see a message about a timeout.

The download works perfectly ??

Anyway, I’ll try to see if the host will increase the capabilities first.

Right, so maybe you can fix the thumbnailing issue by setting a large timeout for your site. Add this to your wp-config.php file above the last require_once statement:

set_time_limit(300); // 5 minutes

cheers,
Ross

Thank you very much, will try it asap ??

Sincerely,
Michael