Is there a log by chance?

  • Resolved callerpatty

    (@callerpatty)


    8 years, 2 months ago

    Our client is using your Payeezy plugin and has had a couple of payments not show up in their Payeezy screen. Is there a log where submitted transactions or error messages are captured that we could take a look at? Is there any way for us to look at submissions or does this form submit directly to Payeezy?

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  • Plugin Author DonnellC

    (@donnellc)

    Good Morning callerpatty,

    If payments are not showing on the gateway. They were not processed.
    If Merchant email was selected during the setup process and used a valid email address.
    Your client should receive a email for every transaction that is processed.
    Most people use the email as a log and cross reference it with the gateway.

Viewing 1 replies (of 1 total)
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