Is not working

@deltym, can you give me the link to the WooCommerce thank you page that you land on after placing a test order? That is the page that should have survey opt-in popup code.

https://bmglobalsupply.com/

We place 2 different orders, is not popup the review plugin

Can you give me the URL that you landed on after you placed one of those orders?

It will look something like this with an order number and a key…
https://bmglobalsupply.com/checkout/order-received/12345/?key=wc_order_987654321

Yes, that is where you get landed when you place an order.

@deltym, that was just a sample URL where I typed 12345 and 987654321 as placeholders. I need a real URL after one of your test orders which has a real order number and key.

This link, correct ?

https://bmglobalsupply.com/checkout/order-received/17503/?key=wc_order_5b7c850f7e1e2

Yes, that’s the one. So… when I click on it, I see the survey opt-in popup. Are you not seeing it? Here is a screenshot. https://imgur.com/a/rYWKBDk

Not, is not popping up, when I made that purchase

I have adblock on

Ah. So, if you turn adblock off, then does it work? Or, open that URL an incognito window.

Yep , is the adblock extension, we good now.

Thank you !!

How long takes the plugin send the email to the customer ?

Great! Glad it’s working for you now.

Google’s survey email usually delivers a few days after the number of days you have configured in the plugin settings.

Thank you !! you can closed the ticket…