• Resolved amitramani

    (@amitramani)


    I am loving this plugin so far. It does everything I wanted from a swatches plugin.

    However, it seems that the Color and/or Size swatches are not correctly rendering on iPhone. Any ideas?

    Please see the attached URL.

    View post on imgur.com

    I have tried clearing the cache, no luck. The color and size swatches do render correctly on deskptop.

    The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @amitramani,

    Greetings of the day!

    Can you please share the URL with us so we can check and help you with the issue?

    Looking forward to hearing from you.

    Thread Starter amitramani

    (@amitramani)

    Hello @aamiribsf
    Here is a link:
    https://www.tacknrider.com/shop/for-horses-womens-knee-patch-show-breeches-minnie/

    Typically, the Size Chart link would show up after the last attribute of the Size. When I disable the Variation Swatches plugin, the Size Chart link shows up.

    Plugin Support Aamir

    (@aamiribsf)

    Hello @amitramani,

    Thanks for the URL.

    Regarding your comment, “Typically, the Size Chart link would show up after the last attribute of the Size. When I disable the Variation Swatches plugin, the Size Chart link shows up.” It seems like you added this comment in the wrong thread. I can see another thread for this issue. You can add that comment there.

    Regarding the main issue on swatches not rendering right on mobile, For me, it is not rendering right on desktop view too.https://d.pr/i/aWdnwi.

    This seems like a third-party plugin or theme conflict. Here’s what we can do to make sure:

    Firstly, try to temporarily switch to another theme, like default themes like – Twenty-Twenty or Twenty-Nineteen, and check if the error or issue persists.

    Next, you can deactivate all the plugins temporarily except WooCommerce and Varaion swatches and see if that solves the error. If it does then activate plugins one by one to see which plugin is causing the problem.

    Learn more about troubleshooting in WordPress: How to Troubleshoot a Conflict with the Plugin & Theme?

    Hope this helps.

    Let me know how it goes.`

    Thread Starter amitramani

    (@amitramani)

    You are 100% correct, it was the PerfMatters plug-in. Specifically, it’s the “disable dashicons” setting that caused the issue. Once I turned that setting off, the color and size swatches are showing up.

    Can you please check on your end to verify. Please clear your browser cache.

    Many thanks for the awesome support.

    Plugin Support Aamir

    (@aamiribsf)

    Hello @amitramani,

    Thanks for informing us.

    Yes, I checked it, and it’s working perfectly.

    See this screenshot:https://d.pr/i/CWe2nj.

    Glad that it helped.

    Have a great one ahead!

    Plugin Support Aamir

    (@aamiribsf)

    Hello @amitramani,

    Hope you are enjoying the Variation Swatches plugin.

    If you got a minute, please write a review on WP.org so that other users can know about the Variation Swatches plugin.

    Variation Swatches for WooCommerce by CartFlows.

    Have a great day ahead ??

    Sam

    (@xumbrella)

    Hello, I have experienced the exact same issue and disabling the dash icons setting in perfmatters also fixed it.

    Can the plugin author provide some guidance as to what is causing the issue when dash icons are disabled?

    thanks

    Plugin Support Shravan Bhaskaravajjula

    (@bhshravankumar)

    Hello @xumbrella,

    I have contacted our developers, I will update you once I hear back from our developers.

    Best Regards,

Viewing 8 replies - 1 through 8 (of 8 total)
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