• Resolved Jak

    (@123456jk)


    Hi

    I have an older WP version (4.9) installed on a site and wondered if this plugin is working with this WP version, thanks.

    • This topic was modified 2 years, 7 months ago by Jak.
Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Williams – WPMU DEV Support

    (@wpmudev-support8)

    Hi @123456jk

    I hope you’re well today!

    It’s a fair question but I cannot promise full compatibility with 4.9. We are doing our best to provide as much backwards compatibility (both in terms of WordPress versions and PHP versions) as possible but that’s quite “far away” and even if it does activate without issues, I can’t promise that all the features will work and work correctly. I’m afraid we wouldn’t be able to help in case of troubles with such setup.

    It’s not only a matter of compatibility with WordPress core also but PHP version and actually other plugins on site as well.

    Having said that, I tested it on basic 4.9 install with PHP 7.4 and it does install and activate but some parts of the plugin seem to be throwing errors, I’m afraid so I would expect more such issues.

    The best I can can suggest in this case would be for you to set up a copy (exact “one to one” copy) of the site as a staging/test site and test the plugin there – this way you could safely check if it would work for you but if possible, it would be much better to update everything including WordPress instead.

    Kind regards,
    Adam

    Thread Starter Jak

    (@123456jk)

    Hi Adam

    Many thanks for looking into this matter. Appreciate your time to test the plugin on WP version 4.9. I understand that it is not fully compatible with this version, so therefore I will have to upgrade to a newer version of WordPress.

    Best regards
    Jakob

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    Hi @123456jk

    I hope you are doing well.

    Keeping the WordPress and plugins updated can prevent some issues and possible vulnerabilities, it is always a good idea to keep everything updated.

    I am marking this ticket as resolved but feel free to ping us any time you need.

    Best Regards
    Patrick Freitas

Viewing 3 replies - 1 through 3 (of 3 total)
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