Viewing 5 replies - 1 through 5 (of 5 total)
  • Amir

    (@repenter)

    PREMIUM / PAID /

    I’m looking for WP moderators to check this plugin, it seems this plugin became paid but it has been hosted on wp plugins.

    Plugin Author 5 Star Plugins

    (@5starplugins)

    Sorry for the trouble! You need to simply Deactivate the plugin first, then the update link will show. The plugin thinks it is a Premium version, which prompts for licensing it first, which is incorrect, and v1.5.4 fixes that problem.

    When you click Deactivate, you may get a pop-up asking why you’re deactivating just as a survey, you can click “Skip and Deactivate” or you can click “Temporary Deactivation” etc.

    Once deactivated, it will update as normal, and the issue will be resolved.

    Optionally, you can also just delete the plugin using FTP or your hosting File Manager, and then search/install it fresh.

    Apologies for the trouble.

    Thread Starter Worthdesigning

    (@auntypizza)

    Worked for one site but not another – it’s an endless loop of deactivate, then it wants an update, so I deactivate then activate – same thing.

    Amir

    (@repenter)

    Reinstalled and the problem is gone. Thanks

    Plugin Author 5 Star Plugins

    (@5starplugins)

    Hi @auntypizza please deactivate and then update, and it should be good. If it’s a look, then instead deactivate and then delete, and search/install fresh. Only activate v1.5.4 once it’s installed.

    Please let me know if you have continued trouble.

    Thanks @repenter for the reply, glad you’re all good now.

Viewing 5 replies - 1 through 5 (of 5 total)
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