• Hello!

    Is the use of the Pro Elements plugin (https://github.com/proelements/proelements) designed to unlock Elementor Pro functionality, excluding cloud services, unfair and/or illegal from your point of view?

    Do you plan to take action to restrict the ability to use Elementor in conjunction with the Pro Elements plugin, including technical blocking measures, if users are found to have installed the plugin?

    Do you believe that the developers of the Pro Elements plugin violate the terms of the GPL v3 license by providing access to download the plugin on their website or via GitHub, which allows you to use Elementor Pro features without purchasing a license from the official elementor.com website?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Nemanja

    (@nemanjat)

    Hi @aibcreer

    We appreciate your interest in our product. It’s important to highlight that our company places great emphasis on ensuring the security and satisfaction of our customers.
    As outlined in our Terms and Conditions, purchasing our product exclusively from the Elementor Official Website guarantees several benefits crucial to your experience:

    • Access to Updates:?Customers who procure our product through the Elementor Official Website are entitled to receive timely updates, ensuring that you benefit from the latest features, enhancements, and security patches.
    • Dedicated Support:?Elementor team is committed to providing exceptional support only to our customers. Purchasing through the Official Website ensures that you have access to our knowledgeable support staff whenever you require assistance or encounter any issues.
    • Enhanced Security:?By obtaining Elementor from our Official Website, you mitigate the risk of exposure to potential security threats. Our rigorous security measures safeguard both the product and your valuable data, providing you with peace of mind.

    We understand the importance of your investment and strive to deliver a seamless and secure experience to all our customers. Should you have any further inquiries or require assistance, please don’t hesitate to contact us directly.

    Thank you for choosing Elementor.
    We look forward to serving you and ensuring your satisfaction with our product.

    Thread Starter aibcreer

    (@aibcreer)

    Hello @nemanjat
    Thank you for your response! Am I correct in understanding that you do not consider activating Elementor Pro using Pro Elements to be illegal, nor do you view the developers of Pro Elements as distributing pirated software that violates the GPL license or misuses trademarks owned by Elementor Ltd.?

    Additionally, do you have any plans to impose future restrictions that would limit the use of Pro Elements in conjunction with Elementor?

    • This reply was modified 3 months, 1 week ago by aibcreer.
    Plugin Support Nemanja

    (@nemanjat)

    Hi @aibcreer

    Thank you for reaching out with your questions. We appreciate your interest in ensuring clarity regarding these matters.

    As you may know, the use of software, including any third-party tools, is subject to the applicable terms of use, licenses, and legal frameworks governing the software in question. While we cannot comment on specific products or interpretations, we encourage all users and developers to ensure their compliance with relevant licenses and intellectual property laws.

    Regarding any future developments or restrictions, we continuously evaluate our policies and terms to align with our business objectives and legal obligations. Should any updates arise, we will communicate them in accordance with our standard practices.

    Kind regards!

    digitalkristen

    (@digitalkristen)

    I am also interested in a straightforward answer to this question, which was gracefully avoided in both responses. The questions were pretty straightforward and only required a “yes” or “no” response, which was never plainly given.

    Simply put:

    1. Is the plug-in “Pro Elements” considered illegal or pirated software by Elementor?
    2. Additionally, is the usage of the “Pro Elements” plug-in by a website, designer, or creator considered to be in violation of Elementor’s terms?

    Thank you.

    @nemanjat I would really appreciate if you reply the question straightforwardly.
    Thanks.

    Plugin Support Milos

    (@miloss84)

    Hi there,

    Pro-Elements is not an official reseller nor affiliated with Elementor.

    It’s important to highlight that Elementor places great emphasis on ensuring the security and satisfaction of its customers.

    As outlined in our?Terms and Conditions, purchasing our product exclusively from the Elementor Official Website guarantees several benefits crucial to your experience:

    • Access to Updates:?Customers who procure our product through the Elementor Official Website are entitled to receive timely updates, ensuring that you benefit from the latest features, enhancements, and security patches.
    • Dedicated Support:?Elementor team is committed to providing exceptional support to our customers. Purchasing through the Official Website ensures that you have access to our knowledgeable support staff whenever you require assistance or encounter any issues.
    • Enhanced Security:?By obtaining Elementor from our Official Website, you mitigate the risk of exposure to potential security threats. Our rigorous security measures safeguard both the product and your valuable data, providing you with peace of mind.

    We understand the importance of your investment and strive to deliver a seamless and secure experience to all our customers. Should you have any further inquiries or require assistance, please don’t hesitate to contact us directly.

    Thank you for choosing Elementor.

    We look forward to serving you and ensuring your satisfaction with our product.

Viewing 6 replies - 1 through 6 (of 6 total)
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