Is anyone hosted at JustHost got Super Cache working at all?
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Hi there
If you are hosted at JustHost.com and have Super Cache or indeed any other plugin working, I do request you to urgently respond.
I had Super Cache working on one site for over a year with no problem. Then sometime around end of July 2015, I was adding some content for a couple of hours, then the site without warning started getting connection problems for a couple of hours, making it impossible to save content.
With time when things normalized after about a week, I discovered caching was no longer working.I crosschecked another site sharing the same account, but which was using a different plugin, Hyper Cache and which I had not touched for months was also no longer working.
I suspect some server changes, which probably led to the connection issues that day led to this.Before that, before settling for Super Cache & Hyper cache for the other site, I had tried out several including Total cache. ALL WORKED!
I contacted the web host, knowing I had not changed ANYTHING on the 2 sites, that led to Super cache & Hyper cache ceasing to work and indeed since then, including TODAY any other plugin, whatever the configuration, including a FRESH WordPress site with ONLY any of the caching plugins & NOTHING ELSE installed – does NOT work.
They have, including today & a dozen other times insisted the problem must be with the individual plugins or WordPress & consistently refused even to make a test on THEIR server, virtually rubbishing any implication, this might be because of some server settings changes.
I made yet another fresh WordPress site yesterday with ONLY Super cache installed & even the support guy, who actually did not seem to understand simple English failed to make it work.
Then they go over to the reflex response that their support does not include plugins & themes & there is nothing they can do. They have done that each time, telling me to contact the plugin or web developers.
In contrast, I even provided 3 different sites hosted at https://www.contabo.de, https://www.hostmonster.com & https://www.webhost-germany.com, with sites with EXACTLY same caching plugin(s), same version & nothing else apart from Super cache installed.
Without exception, caching worked right away with the default settings on the 3 sites BUT not at JustHost.com for a virgin WordPress installation. The support fellow refused to be talked into checking out these other sites where caching worked right away.
On a side note:
I use the plugin WP-DBManager on these JustHost any a number of sites hosted elsewhere. They worked well.
When I made sometimes based at Contabo.de, the plugin could not be used. It required some php function to work, which happened to be disabled for “security” reasons. At first, they refused to act, but weeks later, accepted and gave me a way to go around this. The plugin now works there.
I suspect caching at JustHost.com will not work as explained because of some php or other settings the technical support fellows are not aware of or too arrogant to even consider as a possibility, because they claim caching works on their “client sites”, but refused to name a single URL on that server where that is the case, so one can check the site source to prove caching is working there at all.That is why I am requesting anyone hosted at JustHost.com: if you have Super cache or indeed any other caching plugin working AT ALL, please let me know, what configuration you have.
I have no reason to believe caching works there at all and also have single reason to believe there anything wrong with Super Cache or any other plugin UNLESS JustHost requires special caching plugin settings which even their support does not know.Regards
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