• Hi

    If i enable Enable Instant Payment Notification in the PayPal Website Payments Pro (DoDirectPayment). Where do i find the Notification URL to enter into PayPal selling preferances settings??

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @ben2010uk, You will need to give your IPN listener URL in your PP Selling setting.
    Here are the steps.

    • Log into your PayPal account
    • Go to Profile then “My Selling Tools”
    • Look for an option labelled “Instant Payment Notification”. Click on the update button for that option.
    • Click “Choose IPN Settings”
    • Enter the URL of your website and hit “Save”

    Please see [screenshot here] as well.
    Let me know if you have any other questions or concerns.
    Thanks!

    Plugin Contributor angelleye

    (@angelleye)

    @ben2010uk, I think Oliver misunderstood your question. He gave you instructions for how to setup an IPN URL inside your PayPal account, but it seems you’re asking about where to find this URL in the first place..??

    The answer to that is really based on what tools you’re using for IPN in general. You will need to setup your own IPN listener one way or another, and then when you have your own listener setup you can either add it to the PayPal account profile the way Oliver mentioned, or in the plugin settings which is what I think you were referring to.

    If you need help setting up an IPN listener I would recommend checking out our free PayPal IPN for WordPress plugin. This will get you up-and-running very quickly with an IPN listener inside WordPress. The plugin provides a bunch of hooks you can use to trigger your own functions based on PayPal transaction type or status.

    Let me know if you have any questions or concerns about any of that. Thanks!

    Thread Starter Ben2010uk

    (@ben2010uk)

    Hi

    Thanks for the detailed reply thats exactly what I was asking thanks.

    Im still a bit confused the problem is I have been having lots of failed orders with various error codes. And i am now getting reports from my client of payments logged in woocommerce that we cant find in paypal?? Obviously this is a major problem!

    Im not a programmer so this is all a bit confusing. I just want the payments system to work without errors that should not be too much to ask ??

    I have PayPal Express Checkout and PayPal Website Payments Pro (DoDirectPayment) enabled as well as this plugin…

    https://codecanyon.net/item/woocommerce-deposits-partial-payments-plugin/9249233

    Is there any way you can check my site and see what the problem might be I have the error logs and would be happy to pay for your time if it resolves this issue?

    Thanks for your help on this its much appreciated.

    Plugin Contributor angelleye

    (@angelleye)

    @ben2010uk, IPN is a post-transaction processing feature, so that’s not going to help with failed order troubleshooting. Do you have logging enabled in the DoDirectPayment gateway settings? We would need to get a look at that log file to see if maybe that partial payments plugin is causing something goofy to happen, or what else might be going on.

    It would be best if you submit a ticket here and provide those logs please. If there’s something we can find quickly there would be no charge. If we end up having to do any troubleshooting directly on your server, and the problem turns out to be something unrelated to our plugin specifically, then we would need to bill for premium support.

    It would also be recommended to use Express Checkout that comes with our plugin to replace the PayPal standard option that is included with WooCommerce by default. It has a lot more features and functionality that help to increase conversion rates and avg. order totals on your site. We can help you with that more directly in the ticket you create as well.

    Thread Starter Ben2010uk

    (@ben2010uk)

    Hi

    Thanks for all your help i have created a ticket with a more detailed explanation.

Viewing 5 replies - 1 through 5 (of 5 total)
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