• Resolved dudumagic

    (@dudumagic)


    Hello,

    For some reason WooCommerce stopped receiving IPNs from PayPal a week ago. I have checked the integration (all good) and the IPN history shows all IPNs have been sent – they’re just not reflecting in WooCommerce.

    As a result all the orders are marked as Pending Payment even though they show Completed on PayPal.

    Can you help please?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter dudumagic

    (@dudumagic)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.spacejamjersey.com
    Site address (URL): https://www.spacejamjersey.com
    WC Version: 6.7.0
    REST API Version: ? 6.7.0
    WC Blocks Version: ? 7.8.3
    Action Scheduler Version: ? 3.4.0
    Log Directory Writable: ?
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    WP Cron: ?
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    wp_wffilechanges: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wffilemods: Data: 9.58MB + Index: 1.05MB + Engine MyISAM
    wp_wfhits: Data: 0.20MB + Index: 0.03MB + Engine MyISAM
    wp_wfhoover: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfissues: Data: 0.02MB + Index: 0.01MB + Engine MyISAM
    wp_wfknownfilelist: Data: 7.15MB + Index: 0.32MB + Engine MyISAM
    wp_wflivetraffichuman: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wflocs: Data: 0.01MB + Index: 0.01MB + Engine MyISAM
    wp_wflogins: Data: 0.11MB + Index: 0.03MB + Engine MyISAM
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfpendingissues: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfreversecache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfsnipcache: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wfstatus: Data: 0.69MB + Index: 0.31MB + Engine MyISAM
    wp_wftrafficrates: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_bundled_itemmeta: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_woocommerce_bundled_items: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_woocommerce_gpf_google_taxonomy: Data: 0.89MB + Index: 0.00MB + Engine MyISAM
    wp_woos_search_trends: Data: 2.52MB + Index: 1.52MB + Engine InnoDB
    wp_wotv_woo_track_info: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpfm_backup: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_wpml_mails: Data: 0.02MB + Index: 0.00MB + Engine MyISAM
    wp_wpmm_subscribers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.00MB + Index: 0.00MB + Engine MyISAM
    wp_yith_wcwl_lists: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_indexable: Data: 2.37MB + Index: 0.44MB + Engine MyISAM
    wp_yoast_indexable_hierarchy: Data: 0.06MB + Index: 0.16MB + Engine MyISAM
    wp_yoast_migrations: Data: 0.00MB + Index: 0.01MB + Engine MyISAM
    wp_yoast_primary_term: Data: 0.01MB + Index: 0.02MB + Engine MyISAM
    wp_yoast_seo_links: Data: 0.06MB + Index: 0.03MB + Engine MyISAM
    wp_yoast_seo_meta: Data: 0.19MB + Index: 0.19MB + Engine MyISAM
    
    ### Post Type Counts ###
    
    acf-field: 18
    acf-field-group: 1
    attachment: 738
    atum_purchase_order: 1
    atum_supplier: 1
    cookielawinfo: 6
    ct_size_guide: 4
    custom_css: 4
    elementor_font: 1
    elementor_library: 25
    elementor-hf: 3
    elementskit_template: 1
    es_template: 2
    faq: 153
    footer: 5
    header: 1
    jetpack_migration: 2
    mailpoet_page: 1
    nasa_block: 12
    nasa_pin_pb: 1
    nav_menu_item: 43
    newsletter: 1
    oembed_cache: 7
    page: 52
    polylang_mo: 2
    popup: 2
    popup_theme: 8
    post: 13
    product: 74
    product_variation: 3081
    question_answer: 49
    responsive_accordion: 1
    revision: 1
    shop_coupon: 4
    shop_order: 266
    shop_order_refund: 9
    snp_popups: 2
    teepro_size_guide: 2
    wapl: 1
    wfacp_checkout: 2
    wp_global_styles: 1
    wpcf7_contact_form: 6
    yith_faq: 15
    ywar_reviews: 66
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (7) ###
    
    Contact Form 7: by Takayuki Miyoshi – 5.6.1
    Elementor: by Elementor.com – 3.6.8
    Elementor Header & Footer Builder: by Brainstorm Force
    Nikhil Chavan – 1.6.12
    
    Lumise - Product Designer Tool: by King-Theme – 1.9.9
    Nasa Core: by NasaTheme – 4.6.0
    WooCommerce: by Automattic – 6.7.0
    Wordfence Security: by Wordfence – 7.6.0
    
    ### Inactive Plugins (3) ###
    
    AeroCheckout: Custom WooCommerce Checkout Pages: by WooFunnels – 2.0.6
    Smash Balloon Instagram Feed: by Smash Balloon – 6.0.6
    WP Maintenance Mode & Coming Soon: by Themeisle – 2.4.6
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    yith_bundle (yith_bundle)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    visible (visible)
    
    Connected to WooCommerce.com: ?
    Enforce Approved Product Download Directories: –
    
    ### WC Pages ###
    
    Shop base: #4323 - /shop
    Cart: #14212 - /cart
    Checkout: #14213 - /cheeckout
    My account: #4326 - /my-account
    Terms and conditions: ? Page ID is set
    but the page does not exist
    
    ### Theme ###
    
    Name: Elessi Child Theme
    Version: 1.0
    Author URL: https://nasatheme.com
    Child Theme: ?
    Parent Theme Name: Elessi Theme
    Parent Theme Version: 4.6.0
    Parent Theme Author URL: https://nasatheme.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: elessi-theme/woocommerce/archive-product.php
    elessi-theme/woocommerce/cart/cart-shipping.php
    elessi-theme/woocommerce/cart/cart.php
    elessi-theme/woocommerce/cart/cross-sells.php
    elessi-theme/woocommerce/cart/mini-cart.php
    elessi-theme/woocommerce/checkout/form-checkout.php
    elessi-theme/woocommerce/checkout/form-coupon.php
    elessi-theme/woocommerce/checkout/review-order.php
    elessi-theme/woocommerce/checkout/thankyou.php
    elessi-theme/woocommerce/content-product.php
    elessi-theme/woocommerce/content-single-product.php
    elessi-theme/woocommerce/content-widget-product.php
    elessi-theme/woocommerce/global/breadcrumb.php
    elessi-theme/woocommerce/global/form-login.php
    elessi-theme/woocommerce/global/quantity-input.php
    elessi-theme/woocommerce/loop/add-to-cart.php
    elessi-theme/woocommerce/loop/loop-end.php
    elessi-theme/woocommerce/loop/loop-start.php
    elessi-theme/woocommerce/loop/pagination.php
    elessi-theme/woocommerce/loop/result-count.php
    elessi-theme/woocommerce/myaccount/form-login.php
    elessi-theme/woocommerce/single-product/add-to-cart/variation-add-to-cart-button.php
    elessi-theme/woocommerce/single-product/meta.php
    elessi-theme/woocommerce/single-product/product-image.php
    elessi-theme/woocommerce/single-product/product-thumbnails.php
    elessi-theme/woocommerce/single-product/related.php
    elessi-theme/woocommerce/single-product/tabs/additional-information.php
    elessi-theme/woocommerce/single-product/tabs/tabs.php
    elessi-theme/woocommerce/single-product/up-sells.php
    elessi-theme/woocommerce/single-product-reviews.php
    elessi-theme/woocommerce/single-product.php
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    coupons
    customer-effort-score-tracks
    experimental-products-task
    experimental-import-products-task
    experimental-fashion-sample-products
    experimental-product-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    wc-pay-promotion
    wc-pay-welcome-page
    wc-pay-subscriptions-page
    
    Disabled Features: minified-js
    settings
    
    Daily Cron: ? Next scheduled: 2022-08-03 05:56:08 +00:00
    Options: ?
    Notes: 85
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Complete: 246
    Oldest: 2022-07-03 09:13:27 +0000
    Newest: 2022-08-02 15:51:13 +0000
    
    Failed: 1
    Oldest: –
    Newest: –
    
    Pending: 9
    Oldest: 2022-08-03 06:47:19 +0000
    Newest: 2022-08-03 10:12:59 +0000
    
    ### Status report information ###
    
    Generated at: 2022-08-02 18:24:57 +00:00
    
    Thread Starter dudumagic

    (@dudumagic)

    https://prnt.sc/0MHVpsJVt4j9
    https://prnt.sc/0i-6e6HuBIYx
    https://prnt.sc/NEZZUZJAlTE2

    also I don’t received emails for new orders or changed status from processing to completed or others .

    Hello,

    Thanks for sending the system status report, I am unable to locate a plugin related to PayPal, can you provide more details about how the site is implementing the PayPal integration so that we can point you in the right direction?

    Thanks.

Viewing 3 replies - 1 through 3 (of 3 total)
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