• Resolved Sahil Yadav

    (@shailyadav992)


    I have IPN set correctly paypal giving response 200 but not receiving it in PMS it’s not updating the payment status

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  • Plugin Support alexandrubodea

    (@alexandrubodea)

    Hi @shailyadav992,

    1. Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a full screenshot with everything you have installed related to Paid Member Subscriptions (make sure the plugin version can be seen)?
    2. Could you please go to your site’s Dashboard -> Paid Member Subscriptions -> Subscription Plans -> click on the subscription plan you have this issue with -> and now send a full screenshot from there (please make sure all the settings from that page can be seen)?
    3. Did a regular user purchase the subscription plan through the PMS Registration form, or did you, as an Administrator, assign the subscription plan to the user?
    4. Could you please provide the URL of the page where you have the PMS Registration form?

    Note: You can use a site like https://snipboard.io/ to share the screenshots.

    Best regards,

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