iPhone load problem

Thank you for your feedback. We find out the reason of this conflict in our gallery and iPhone. In last release we have add additional detection of the potential errors in our gallery, in the cases of the conflicts. So looks like it’s not able to work correct on iOS platform, in some versions. So we’ll make fix in today release of our gallery. Please try to update to the latest gallery version after today release and let me know if it’s not gonna help to fix your gallery or iPhone.

Could you please check ticket one more time (gallery member place section). We have asked for a version of the safari which you use for testing. Could you please reply there?
Please make sure that you update your plugin version to the latest one. Actually problem which you described we had 3-4 months ago and it was fixed long time ago in regular updates of the gallery.
As you can see here in public tickets we had post related with iphone problems in our gallery 3 months ago (I mean, for example, ticket where you add your gallery problem request, here in gallery support threads section).
But we fixed it long time ago.
Anyway, please check ticket in our client member place section I’m sure that we’ll find solution for your particular case.

We have tested current Robo Gallery version on multiply Android and iOS devices during last hour and I can confirm one more time that our gallery work properly on iOS and Android. For iOS testing we have used next devices: iPhone 4, iPhone 5, iPhone 7, iPhone 8, iPhone X and iPad. There’s no problem with gallery navigation or load of the gallery images. All thumbnails of the gallery images load properly with required animation. No delays. Lightbox of the gallery work properly on every device. We used for testing our demo gallery locations. You can open it and you’ll see that everything work properly.
Another important point. When I try to open your links, I mean link on your test and production server I can’t see gallery there at all. Looks like gallery completely turned off on both links.
Our gallery have cache engine which create cache of every gallery if this option enabled. Maybe, you turned off gallery someway and on other devices you see some cached pages, but on mobile devices you didn’t open this gallery before and as result you don’t see any gallery pages.
Please post more details to make us able to help you. For now I can’t see page with gallery which one do not work on iPhone.