iPhone compatibility help

  • Resolved wideopenmoto

    (@wideopenmoto)


    11 months, 4 weeks ago

    Hey everyone,
    Im new to this forum, and new to my website. I’m having an issue with my site only on iPhones. Seems to work correct on android phones, and the computer, not sure about tablets as I don’t have one. 

    basically what is happening is that when you go to the “service repair” drop down and choose a page “dirt/adventure bikes” or “harley/crusier” or “street bikes” or “scooters”. The images, and text, and my gallery will load just fine, however when you go to another page (doesn’t matter which one under the “service repair” drop down pages listed above) the images will load, but the text, and the “my gallery” fail to load and then basically lock up the page and you can’t even access the drop down menu anymore. 

    Really hoping someone on here has seen the issue and has a solution for the problem. Any suggestions would be great, if you need more expiration please reply and let me know what details you need.

    Thanks in advance!

    The page I need help with: [log in to see the link]

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  • Thread Starter wideopenmoto

    (@wideopenmoto)

    additional note. I just figure out that if I log into the page it works properly. Maybe this helps with a solution for the user that doesn’t log in.

    Plugin Support Joel

    (@joelsm)

    Hello,

    Thank you for reaching out. We’ve successfully addressed similar issues for other users and are more than willing to assist you as well. If you’re utilizing Elementor Pro, please use our dedicated Pro support.

    To expedite assistance, kindly connect with us through your ‘My Elementor‘ account, and we’ll prioritize resolving your concern swiftly.

    Please note that as per www.remarpro.com guidelines, commercial product support isn’t provided on this platform.

    I appreciate your understanding.

    We are wishing you a pleasant day ahead.

    Kind Regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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