iPad not showing Title, Tagline or Menu.

@sgowp Hello,

What model of iPad and what browser are you using?

I’ve checked your website and the theme demo on an iPad Pro and all these details are visible.

Can you send us a screenshot? Please also take a look if the demo looks fine to you:
https://demo.wpzoom.com/inspiro-lite/

Hi,
Thanks for responding.
It is an iPad Version 9.3.6 and I am testing the Safari Browser.

Here’s a screenshot of https://wp.mdldiamond.com/:
https://wp.mdldiamond.com/Transfers/iPad_screenshot_arcticmark.png

The demo page is also missing Title, Tagline and the Menu will not show when I touch it.
Screenshot of https://demo.wpzoom.com/inspiro-lite/:
https://wp.mdldiamond.com/Transfers/iPad_screenshot_inspiro-demo.png

Sean

@sgowp Sean,

It seems that you’re using a very old device with a Safari version from 2015-2016.

It’s very likely that your browser doesn’t support modern technologies used on websites, and that’s why some elements are missing.

Here’s how your website looks on a newer iPad with a recent Safari version: https://d.pr/i/OgFU5l

As you can see, the website looks fine, and all elements are included.

Maybe it’s time to get a new iPad?

Pavel

Dear Pavel,
I see this got marked as “Resolved”, lol.
Not really resolved though, but there’s probably nothing you can do about it.
I (and others) who don’t throw away perfectly good equipment, will not be able to see sites using your theme.
Sean

@sgowp We’d be more than happy to help you, but we don’t have such an old device to test the theme and see what’s causing the problem.

As I’ve mentioned earlier, your iPad uses a Safari version released in 2015-2016, and many things evolved in the web technologies, and your browser is not supporting them.

I’ve also checked quickly some stats about devices used by users who browse online, and it seems that less than 1% of total Internet users are using a device with a Safari version older than v.13 (mostly 12 and 13):
https://www.w3schools.com/browsers/browsers_safari.asp
https://www.stetic.com/market-share/browser/

For example, I just checked the web analytics for our website (wpzoom.com), and there are only 0.01% of users that use iPad 9.3.6.

P.S. I changed the status of this topic to “not a support question”.

ok.